| Training and Marketing partnership |
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A Marketing and training partnership TOTAL provides a wide range of sales-fostering services to Citroën''s distribution network. These include : Site diagnoses (assessing the dealership''s after-sales service - as in France, for example), Second-hand vehicle guarantees, Customed-on-premises technical and behavioural training for staff (as is the case most noticeably in Spain, where Citroën has built a solid presence), Working-out of trainings onto lubricants, Oil change facade signs, as it is currently the case in France and Spain. Total is taking part in developing of "Citroën Chrono Service" by designing and installing sales materials bearing both brand names. |